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Frequently Asked Questions

 

Do I really need an inventory of my household assets?
Should I inventory everything I own?
Can I save my data somewhere other than my computer?
Do I "have" to take pictures of all my stuff?
What can I do if my photos aren't good quality?
I don't remember when I bought my item. Does it matter?
What if I have special insurance for my valuables?
Can I export my data to another program?
Photos do not print in report
How do I change or delete item codes (categories) that have been misspelled or entered incorrectly?
Why do I get INTERNAL ERROR CODE 169 when backing up my files?
Any suggestions on just how to conduct my home inventory?
Will Computerize Your Assets calculate depreciation for me?
I received error 503016049 attempting to check for updates.
I am getting INTERNAL ERROR CODE 169 when attempting to run my backup.
I am being asked to "Login" to CYA and it won't let me in. What gives?
 
 

 

 

Do I really need an inventory of my household assets?

Yes you do! Every home on the planet is subject to an unexpected disaster at any time. The first question you will be asked by your insurance adjuster is "Do you have a home inventory?"  A recent newsletter received from an insurance company suggest:

 

Do a reality check...  and asks, "When was the last time you took an inventory of all the things in your home? It further suggested, "Make a list of your belongings - furniture, jewelry, tools, appliances - and update your Homeowner's policy if needed. Our research suggests that the majority of people have no idea of the "REAL VALUE" of everything they own and are more than likely underinsured.

 

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Should I inventory everything I own?

That's entirely up to you. Obviously it is important to catalog all your valuable personal assets, however, smaller less expensive items can add up to a sizable amount.

 

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Can I save my data somewhere other than my computer?

Absolutely. For maximum protection you need to make a backup of your entire system and store a copy off site like your safety deposit box. Computerize Your Assets simplifies this task with all the tools required to compress and store your entire system into a ZIP file and it is available with a single mouse click.

 

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Do I have to take pictures of all my stuff?
You are not required to take pictures of anything but it is highly recommended if you are able. Remember, "A picture is worth a 1000 words".

 

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What can I do if my photos aren't good quality?
Computerize Your Assets comes equipped with extremely powerful, easy to use image editing tools. Most marginal photos can be enhanced considerably.

 

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I don't remember when I bought my item. Does it matter?

Certainly you wouldn't want to let that stop you from adding it to your catalog. Exact purchase dates are great if you have them available, but a best guess is better than none at all. Keep in mind you will probably be required to provide this information to your insurance company.

 

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What if I have special insurance for my valuables?

This obviously indicates the item has considerable value and you certainly need to include these in your catalog. Computerize Your Assets has taken this into consideration and provides the ability to enter all the information about your insurance company, insurance agent and policy per item.

 

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Can I export my data to another program?
Your inventory catalog data can be exported to a CSV file which is a very common format that can be read by many other programs.

 

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Photos do not print in report

Allowing multiple images for each item presented a challenge keeping the size of the inventory catalog report with images at a manageable size. When attaching an image to an inventory item you should notice a check box called "Print On Report". Select the image from the list you wish to appear on the report and check the box.

 

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How do you change or delete item codes (categories) that have been misspelled or entered incorrectly

From the Computerize Your Assets "Main Menu":

 

bulletSelect Data Files
bulletFrom the Sub Menu select "Support Files"
bulletSelect the desired support file (Example below uses Category)
bulletFrom the listing select the desired entry and click the appropriate button (Change/Delete)

 

If you change an entry in the list all inventory items in your inventory item catalog that have been assigned this category will be automatically corrected to the new spelling of the entry.

 

You may not delete an entry from the list if it has been selected and used with an item in your inventory catalog. Attempting to do so will result in an error message being displayed indicating the entry is being referenced by another file.

 

If you need to delete an entry from the list that has been referenced you will need to locate every item in your inventory catalog that references this entry and change it to something else.

 

For example, if you have assigned the category entry "Misc" to an item in your inventory catalog and wish to delete "Misc" from the category list, you will have to open your inventory catalog, locate each inventory item that has "Misc" assigned as a category and change it to another category. Once you have made all the changes you are then free to go back to the category support file and delete the "Misc" entry.

 

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Why do I get INTERNAL ERROR CODE 169 when backing up my files?

Because of the vast assortment of operating systems and combinations of external storage devices available, it is nearly impossible to provide the ability to write directly to some of these devices from within Computerize Your Assets and guarantee success. The error you are receiving (169) indicates the operating system, and subsequently, Computerize Your Assets, is unable to write directly to the device you have chosen which, in all probability, is probably a CD ROM.

 

Here are the steps to overcome this problem:

 

  1. From the main menu click on the "Backup" button.

  2. On the dialog box that appears type in an appropriate name for your backup. The resulting file will be in a ZIP format.

  3. From this same dialog window navigate to a folder on your "Local Hard Drive" where you would like to create the backup file.

  4. Execute the backup.

  5. Once the backup ZIP file is created on your local drive run the windows software program that you are accustomed to using to write to this device (Typical examples are Roxio or Nero for CD ROM devices), locate the ZIP file you just created and burn it onto the CD ROM.

  6. Once you have successfully burned the ZIP file to your CD ROM you can "OPTIONALLY" delete the ZIP file from your local drive.

 

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Any suggestions on just how to conduct my home inventory?

As a matter of fact we do. Taking a home inventory for the first time can be quite a challenge and we cover this subject in some detail in the Computerize Your Assets help file.

 

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Will Computerize Your Assets calculate depreciation for me?

This is an excellent question.
 

The first beta release did include the "Accelerated" depreciation calculation for each home inventory item. We soon discovered that not everyone will choose this method for determining the depreciated values.

Other methods include the Declining Balance, Double Declining Balance, Straight Line and Sum-Of-The-Years. To consider offering choices and additionally provide a method to periodically calculate these balances caused us to be concerned that this might be advancing the complexity of Computerize Your Assets beyond the scope of its intended objective. Given this, we opted to remove the calculation from the software and not attempt to become an accounting package as well.

We did retain the ability for this information to be entered and kept in the data base, but no longer perform the calculations. We certainly will reconsider this decision if we receive sufficient requests from our users.

 

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I received error 503016049 attempting to check for updates.

The error you received is a Windows Winsock error and  indicates you did not have an internet connection when the update attempt was made.


If you are on a dial-up connection please initiate a connection to the internet prior to checking for updates from within CYA. Generally this can be done quite easily as most configurations of the browser are set to initiate a connection when you attempt to open the browser. While you have your browser open and a connection to the internet is confirmed try to run CYA and check for updates again.


If you are on a Broadband or DSL connection you apparently had a lapse of service precisely at the time you made the attempt. If this is the case just try it again.

 

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I am getting INTERNAL ERROR CODE 169 when attempting to run my backup.

Because of the vast assortment of operating systems and combinations of external storage devices available, it is nearly impossible to provide the ability to write directly to some of these device from within Computerize Your Assets and guarantee success. The error you are receiving ( 169 ) indicates the operating system, and subsequently, Computerize Your Assets, is unable to write directly to the device you have selected. Most likely this will be your CD ROM.


Here are the steps to overcome this situation:

  1. From the Main Menu click on the "Backup" button.

  2. On the dialog box that appears type in an appropriate name for your backup. The resulting file will be in a ZIP format.

  3. From the same dialog window navigate to a folder on one of your local hard drives where you would like to create this file.

  4. Execute the backup

  5. Once the backup ZIP file is created on your local drive run the windows software program that you are accustomed to using to write to this device. ( Typical examples are Roxio or Nero for CD Rom devices), locate the ZIP file you just created and burn/copy it onto the external storage device.

  6. Once you have successfully burned/copied the file to your external storage device you may "OPTIONALLY" delete the ZIP file from your local drive.

 

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I am being asked to "Login" to CYA and it won't let me in. What gives?

The security features in Computerize Your Assets are optional and invoked automatically if you add users to the security file. To avoid the need for someone to be an administrator and assign passwords, CYA allows each user to maintain their own password.

 

The benefits of this are two fold. Only the user knows their password and the user, when logged in to the application, has the freedom to change their own password as frequently as they wish. This means no one has to assign and maintain the passwords for them.

 

When a new user account is created by accessing the "User Maintenance" selection under <Setup><Security>, a First Name, Last Name and "Login Code" are entered into the appropriate fields. Take note that a "Password" was not asked for, nor entered anywhere. When the user account is created the "Password" is automatically set the same as the "Login Code". To use an example, let's say we are creating a user account for James Smith with a Login Code jamie. Here is what our security user form looks like:


 

We have entered jamie in the "Login Code" field so whenever this user logs in they will type in "jamie" in the "Login" field. Again, notice there is no entry for "Password", however, this user will be asked for a "Password" to complete the login process. Remember from above, when a new user is entered into the system their "Password" is automatically set to the "Login Code". Using our example above, when James Smith logs into CYA the first time he will log in as jamie and enter jamie as the password.


 

James Smith will continue to log in using jamie as the password until he changes it. Once there are users in the system, a new menu choice will be exposed on the "Security" menu under "Setup" called "Change My Password". James needs to visit this procedure and change his password to something more meaningful. Once changed, he will now begin using his new password to login. James can only change his password by logging in to CYA and accessing the "Change My Password" procedure.

 

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Product Guarantee

We offer an unconditional, 100% money back guarantee on all of our products. If you are unhappy for any reason within 30 days of your purchase, simply uninstall the software and we will cheerfully refund your purchase price*. No questions asked.

 

  CYA home inventory software is backed by an unconditional, no hassle, 30 day, 100% money back guarantee

*Less S&H for CD orders
 

 Minimum System Req

Windows 98/ 2000/ XP/ Vista/ W7/ W8 - 25 MB Hard Drive Space Min.133MHZ Processor
1024 X 768 + Screen Resolution

USB Flash Drive or CD burning capabilities to archive the CYA home inventory backups.

 

 

  

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